Chicago Hotel Rooms

COVID-19 Update
We recognize right now is an especially stressful time for traveling. We, like you, are monitoring the news closely surrounding COVID-19 and want to ensure the utmost safety and well-being of our guests and staff. We are actively enforcing social distancing. Parties or gatherings in guest rooms or common areas areas are not permitted. ONLY registered guests will be allowed to access the elevator and guest room. For More Information.

Safety and Hygiene Practices 

  • *All staff must have their temperature checked prior to starting their shift
  • *We have installed new hand sanitizers throughout public and back of the house locations
  • *Public touch points, such as handrails, elevator buttons, door handles, knobs are cleaned multiple times a day
  • *Surfaces such as the front desk, restaurant counters, and dining tables are wiped regularly with disinfectant
  • *Turn-Down service currently is not being offered
  • *Stay-Over rooms are not being serviced due to the safety of our staff as well as our guests


Need to Reschedule?
We are amending our standard cancellation policy for the time being. You can reschedule or cancel your stay up to 24 hours prior to arrival through July 31,2020.

Food & Beverage Outlets
Due to Health Departments guidelines; our Hot Breakfast Buffet Bar is currently suspended operation until further notice.
We recommend utilizing Grubhub, Uber Eats or any food delivery service for contact-free delivery.

The intimate setting of our hotel surrounds you in unique decor that offers cozy non-smoking rooms that are hip and tastefully decorated. Perfect blend of comfort and efficiency, room type sizes range from 145 sq. ft. to 250 sq. ft.

Featuring warm decor and classic furniture, you will find an atmosphere of simple sophistication in each guestroom at our downtown Chicago hotel. Elegantly renovated designed for your modern needs, Hotel Cass - A Holiday Inn Express Chicago - Magnificent Mile rooms feature:

  •  Pillow Top bed
  •  Firm and soft pillows
  •  37" Flat Panel HDTV
  •  Keurig Coffee Maker
  •  Hairdryer
  •  J.R. Watkins - Shampoo/Conditioner, lotion, hand & body soap
  •  Iron and Ironing Board
  •  Valet Laundry (same day service available)
  •  iHome radio with alarm and MP3 Compatibility
  •  Guest controlled thermostats
  •  In-Room Safe (compatible to store standard 12" sized notebooks)
Book Now

Accessibility Information:

We want to ensure that you are provided with the information and assistance you need and are committed to ensuring that each feature on our site is accessible for everyone. If at any point you have difficulty accessing any section of our website, please contact us immediately at info@hiexchicago.com.

Accessibility Features at Hotel Cass Holiday Inn Express Chicago Magnificent Mile: 

  • Accessible Queen and Double Guest Rooms – with mobility and hearing accessible features, roll in shower and bath tub respectively with grab bars and adjustable shower heads
  • Accessible route from the public entrance to registration
  • Accessible route from the public entrance to guest rooms
  • Accessible route from the public entrance and guest rooms to dining outlets
  • TTY/TDD devices are available for guest use
  • Closed captioning on all guest room televisions